Privacy Policy

1. Introduction

SXM Massage Mobile ("we," "our," "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website sxm-massage-mobile.com (the "Site") or use our services.

By using our Site and services, you consent to the collection and use of your information in accordance with this policy.

2. Information We Collect

2.1 Information You Provide to Us

We collect information you voluntarily provide when you:

• Book a service – via WhatsApp, phone, or email: name, phone number, email address, location address, and special requests.
• Contact us – via WhatsApp, phone, email, or contact forms: any information you choose to share.
• Subscribe to communications – email address (if we offer newsletters).

2.2 Information Automatically Collected

When you visit our Site, we may automatically collect:

• Device and usage information – IP address, browser type, operating system, pages visited, time spent, referring URLs.
• Cookies and tracking technologies – to enhance your experience and analyze site usage. You can disable cookies in your browser settings.

2.3 Information from Third Parties

We may receive information about you from third parties, such as:

• WhatsApp – when you contact us through WhatsApp, we may receive your phone number and profile information.
• Google Analytics – aggregated usage data.

3. How We Use Your Information

We use your information to:

• Provide and deliver our services – schedule appointments, coordinate therapist arrival, communicate with you, and ensure a smooth experience.
• Communicate with you – respond to inquiries, confirm bookings, send appointment reminders, and provide customer support.
• Improve our services – analyze usage, trends, and preferences to enhance our offerings and customer experience.
• Marketing (with your consent) – send promotional offers, newsletters, and updates. You can opt out at any time.
• Comply with legal obligations – when required by law or to protect our rights.

4. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers – trusted third parties who assist us in operating our business (e.g., payment processors, analytics providers). They are contractually obligated to protect your information.
• Legal Requirements – if required by law, court order, or government regulation to protect our rights, property, or safety.
• Business Transfers – in the event of a merger, acquisition, or sale of assets, your information may be transferred. You will be notified of any such change.

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

Important: We use WhatsApp for booking communications. WhatsApp encrypts messages end-to-end. However, please be mindful of sharing sensitive information via any digital platform.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information:

• Access – request a copy of the personal information we hold about you.
• Correction – request correction of inaccurate or incomplete information.
• Deletion – request deletion of your personal information (subject to legal exceptions).
• Opt-Out – unsubscribe from marketing communications at any time.
• Data Portability – request transfer of your data to another service provider.

To exercise any of these rights, contact us at sxm12345@gmail.com or +1-721-526-5574.

7. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. Cookies are small text files stored on your device.

You can control cookies through your browser settings. Most browsers allow you to refuse or accept cookies, delete them, or notify you when a cookie is set.

Types of cookies we use:

• Essential cookies – necessary for the Site to function properly.
• Analytics cookies – help us understand how visitors interact with our Site (Google Analytics).
• Preference cookies – remember your preferences and settings.

8. Third-Party Links

Our Site may contain links to third-party websites (e.g., Google Maps, WhatsApp, Instagram, Facebook). We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on this page with a new "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us: